Step 1: Register Your Product with the 30 alphanumerical serial code you received with the DVD package on the form of this page. Step 2: Wait for Verification A customer service representative from WebWork-Solutions Sdn Bhd will contact you within 24 hours to verify your contact details. Please make a report to 03-2300-2450 if you have not been contacted within the 24 hour timeframe. You will get a 25 alphanumerical serial code for the Updates Registration (see Step 4) via email or phone. Step 3: Uninstall Existing Antivirus Do not forget to perform this step as any existing Antivirus program (e.g Norton) may conflict with the AVK product. Step 4: Register For Updates Install your AVK product and register for the updates (Options -> Internet Update -> Log on to server) with the 25 alphanumerical serial code given by WebWork-Solutions Sdn. Bhd. A message box will appear with your user name and password. Write it down! Step 5: Happy Usage! Perform an initial system scan (Actions -> Scan Computer). Use the Help function to clarify any further doubts.